Lotto By Text Frequently Asked Questions

1 - National Lottery syndicate share

 

Size of a syndicate is based on an Offer detailed in the Offer's terms and conditions and as such the Member's share is divided equally amongst the number of registered members within the syndicate. Txt Lotto Ltd the owner of the syndicate management service will disburse any valid claims.

 

 

 

2 - How Do I Pay?

 

If you have joined the service and elected to pay by text you will be sent a mobile text message which automatically charges you £1.50 per draw for the Lotto results alerted to your mobile. This system is known as reverse billing and is used successfully with other content providers.

 

 

 

3 - How Can I Make A Claim?

 

Simply go to the Members Area and enter your claim reference number. If the winnings are less than £10 or low value then we may credit you with a bonus offer. You will be able to make a claim at anytime for up to 30 days from date of draw.

 

We offer customers two options for claim disbursement. The first option is snail mail, this is the slowest way to get a payment made. Payments are made in the form of a cheque. This method will take 5-7 working days from your claim date to when you receive the cheque to your home address.

 

The second option is Express payment, with this method we will text a unique code to the mobile number you have registered to the service. You can then take this code to any Post Office branch where upon presentation of the code you will be credited with cash for the value of the winnings. This is the fastest way of getting your winnings and should take 2-3 working days from your claim date until you receive your claim code to your mobile phone.

 

Please note for any prizes greater than £1,000 you will need to contact the customer services centre on 0870 000 8697 who will take you through the claims process. Any low value prizes may be credited with a bonus offer for the next National Lottery draw.

 

 

 

 

 

4 - What is the account balance?

 

Account balance is a new feature we have introduced. You can now add any winnings to your account balance. This account balance will be automatically paid out every 7 days when your default payment method is 'Express Payment' or every 14 days when your payment method is defaulted to 'Snail Mail'. If you want those winnings sooner then so long as your account balance is £5 or greater then you can come back and claim whenever you want.

Please note that we no longer pay out balances which are less than £5 as these will be automatically paid out according to your payment preferences.

 

5 - After The Free Trial?

 

To continue, you do not need to do anything more. After each result is drawn you will receive a text and/or email informing you of the National Lottery and/or EuroMillions results and your ticket numbers together with Claim Reference number for the next draw. This means you will never miss a draw again.

 

 

 

6 - What if I Change Numbers?

 

The service is only applicable to the registered mobile number, so you will need to stop your membership and restart with your new number.

 

 

 

7 - What if I Change Handsets?

 

This should not affect the service as long as you have the same number.

 

 

 

8 - Are Lottery Syndicates Legal?

 

Yes. In fact the National Lottery gives advice on setting up syndicates via its website. Lotto by Text has in place syndicate agreements and has syndicate managers appointed and who are externally managed by Txt Lotto Ltd.
Playing as part of a syndicate significantly increases your chance of winning.

 

 

9 - Who provides Alerts and Tickets?

 

Marketing Craze Ltd is the owner and promoter of www.Lottobytext.com which operates a text alert service for the provision of the National Lottery and EuroMillions results to both your mobile and/or email account.
Txt Lotto Ltd offers a National Lottery and EuroMillions syndicate service which appoints syndicate managers on your behalf. Syndicate Managers purchase and assign National Lottery and EuroMillions tickets as well as validating and paying any winnings. Neither Marketing Craze Ltd or Txt Lotto Ltd operate on behalf of the National Lottery or EuroMillions.

 

 

 

10 - How Can I Stop the Service?

 

To stop an offer by text, simply send the word " STOP " to 85200. To terminate all services provided by Lotto by Text simply text the word " STOP ALL " to 85200.

 

 

 

11 - How Does It Work?

 

Lotto by Text has partnered with Txt Lotto Ltd who appoint syndicate managers on your syndicates behalf to purchase and assign National Lottery and/or EuroMillions tickets as well as validating and distributing any winnings.
Once registered, you will be informed of the weekly winning draws, straight to your mobile and/or email as they are announced so that you are kept fully informed of all winning numbers. In addition, any free draw promotion and any subsequent purchases will be sent to your mobile each week detailing your syndicate numbers and Claim Ref (Claim Reference code). Please keep this information, as you need your claim reference code to make a claim.

 

 

 

12 - Where Can I View My Numbers?

 

Go to the Members Area and enter your member login details using your mobile number and password OR any claim references that were sent to your mobile handset / email address.

 

 

 

13 - From Contract to Pre-Paid Mobile?

 

This will not affect the service as long as you have sufficient credit and retain the same number.

 

 

 

14 - What if I have insufficient credit on my mobile?

 

If you fail to have credit and are paying by prepay mobile you will not receive your mobile text alerts and will not be entered for the National Lottery and/or EuroMillions draw. The service will resume as soon as you have credit. This will be confirmed when you receive a text message with your numbers for the coming draw.

 

 

15 - What is the Free Trial?

 

The free trial offers you the opportunity to experience the service completely FREE without any obligations to continue. You will be sent the National Lottery or EuroMillions draw results to your mobile together with 5 free syndicate lines for the next available draw. You do not need to continue the service even if you win the National Lottery or EuroMillions during your free trial.

 

 

 

16 - Why Choose Lotto by Text?

 

Lotto by Text is a text lottery alert club which notifies you of winning National Lottery and or EuroMillions numbers straight to your mobile.
Lotto by Text is offering you the opportunity to play an online game, which increases your chances of winning the National Lottery and/or EuroMillions by allowing you to play as part of a syndicate. 1 in 4 jackpot winnings have been won by Syndicates.
Lotto by Text has partnered with Txt Lotto Ltd whose state-of-the-art platform uses highly complex mathematical models to predict the most likely National Lottery and EuroMillions numbers based on past results.
We use this information to purchase tickets accordingly thereby further increasing your chances of winning.
Lotto by Text is an established company with services provided on all mobile networks - Vodafone, Orange, o2, and T-mobile, Virgin and 3 Network.

 

 

 

17 - Who Is Eligible To Join?

 

To join the National Lottery syndicate with Lotto by Text you must be over 16 and be an owner of a mobile phone. You do not need to be a UK Citizen to be a member of Lotto by Text.

 

 

 

Lottery Jackpot

Next estimated Jackpot is :
£2,200,000

EuroMillions Jackpot

Next estimated Jackpot is :
£51,000,000

Thunderball Jackpot

Next estimated Jackpot is :
£500,000

 

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